Whether you are a new pet owner, have recently moved to the area or wish to have your file transferred from another veterinary clinic, we welcome the opportunity to help you provide the best possible care for your pet. One of our team members will be happy to create a file for you and your pet and will ask you to provide your name, address, contact phone number(s) and email.
New Puppies and Kittens
If you have a new puppy or kitten, we will be thrilled to book your first appointment when we set up your file. Make sure to bring any paperwork provided by the breeder or adoption facility. Check out our blogs…
Transferring From Another Vet Clinic
To get started, simply call the clinic and a member of our team will create a file for you and your pet. If your pet has received medical care from another veterinary clinic in the past, it is important that we receive his or her history prior to your pet’s first appointment. Your veterinarian needs to be aware of any preexisting conditions, vaccine reactions, blood test results etc. that may influence the treatment or diagnostic recommendations. Your pet’s medical history will need to be requested from the previous clinic. If you do not feel comfortable making this request we can do so on your behalf. Once we have received your pet’s medical history we will be ready to book your first appointment. Medical histories can be emailed to: firstname.lastname@example.org
or faxed to our office at 416-622-3202. Please ensure that a file has been created for your pet in our records prior to having his or her history forwarded to our office.
New Pets With No Known Veterinary History
While it is ideal for the veterinarian to have a record of all veterinary care their patient has received, in some cases of adoption or when pets are “foundlings” it just isn’t possible. If your pet does not have any known veterinary history, we will be delighted to book an appointment for you at the time of your call. We look forward to meeting you!